Privacy Policy

Privacy Policy of the EGO FORNI Website

Effective Date: [Insert Date]

This Privacy Policy defines the procedure for collecting, using, storing, and protecting the personal data of users of the website ego-forni.com.

1. Data Controller and Operator

The operator of personal data processed through the ego-forni.com website is: [Full Company Name / Full Name] Address: [Insert Address]

Email: egoforni@gmail.com

Phone: +38 097 255 78 28, +39 338 962 81 47

If feedback forms, order forms, catalog requests, cookie technologies, or other interaction tools are used on the site, data processing is carried out in accordance with this Policy and applicable data protection laws, including GDPR, where processing falls under European Union jurisdiction.

2. Data We May Collect

We may collect and process the following categories of data:

  • Name;
  • Phone number;
  • Email address;
  • Country and city;
  • Company name;
  • Information regarding the requested oven model, size, configuration, and other data provided by the user in the form;
  • Content of messages or comments;
  • Technical data about the website visit: IP address, device type, browser, language, cookies, and interaction data.

The website displays forms for obtaining a catalog, selecting an oven model, consultation, and ordering custom oven development, where the user independently enters the relevant data.

3. Purposes of Data Use

We process personal data for the following purposes:

  • Responding to user requests;
  • Providing consultations on EGO FORNI products;
  • Sending catalogs, price lists, or commercial proposals;
  • Processing requests for manufacturing, ordering, delivery, installation, or oven selection;
  • Contacting the user via phone, email, or messengers;
  • Improving the quality of the website, its security, and user experience;
  • Complying with applicable legal obligations;
  • Protection against spam, abuse, and unauthorized use of the website.

4. Legal Grounds for Processing

Depending on the situation, we process data on the following grounds:

  • User consent — e.g., when a user submits a form;
  • Contractual necessity — e.g., for preparing a proposal, processing an order, delivery, or communication regarding a future purchase;
  • Legitimate interest — e.g., ensuring website security, preventing spam, technical diagnostics, and service improvement;
  • Compliance with legal obligations — when required by law.

5. Cookies and Similar Technologies

The website may use cookies and similar technologies for:

  • Proper website functionality;
  • Saving user settings;
  • Enhancing security;
  • Analyzing website performance and improving user experience.

The website displays a notification regarding cookie usage. Strictly necessary cookies may be used without separate consent if the site cannot function normally without them. However, analytical, marketing, and other non-essential cookies should only be used after obtaining user consent, if required by applicable law. Users can change cookie settings in their browser; however, disabling certain cookies may affect website performance.

6. Data Disclosure to Third Parties

We may transfer personal data only to the extent necessary to achieve the processing purposes, specifically to:

  • Hosting providers and technical contractors;
  • Email, telephony, feedback form, and anti-spam services;
  • Analytical services — only where a legal basis exists;
  • State authorities — if such transfer is mandatory by law.

We do not sell personal data to third parties.

7. International Data Transfers

If the website utilizes services, servers, or contractors located outside the user’s country, personal data may be transferred to other countries. In such cases, we take reasonable measures to ensure an adequate level of data protection in accordance with applicable law. If GDPR applies, such transfers must be carried out using legally prescribed safeguard mechanisms.

8. Data Retention Period

We store personal data no longer than necessary for the purposes for which it was collected, as well as to comply with legal, accounting, and evidentiary obligations. Data from forms may be stored:

  • For the duration of the request processing;
  • For the period of communication with the user regarding the request;
  • Longer if necessary to fulfill a contract, warranty obligations, or protect our legitimate interests.

9. User Rights

The user has the right to:

  • Know whether their personal data is being processed;
  • Access their data;
  • Request correction of inaccurate data;
  • Request deletion of data if there are no grounds for further processing;
  • Restrict processing in cases provided by law;
  • Object to processing based on legitimate interest;
  • Withdraw consent at any time if processing is based on consent;
  • Lodge a complaint with a supervisory data protection authority.

To exercise these rights, the user may write to: egoforni@gmail.com

10. Data Security

We take reasonable technical and organizational measures to protect personal data from loss, unauthorized access, modification, disclosure, or destruction. However, no method of transmission over the internet can guarantee absolute security.

11. Third-Party Links

The website may contain links to third-party resources. We do not control the content or privacy policies of such sites and recommend that users review their terms independently.

12. Children’s Privacy

The website is not intended for individuals who have not reached the age allowed to independently consent to data processing under applicable law. If you believe a child has provided us with personal data without proper grounds, please contact us.

13. Policy Changes

We may periodically update this Privacy Policy. The current version is always published on the website. The date of the last update is indicated at the beginning of the document.